Keeper Password Manager

Keeper is our company password manager. Every employee must use Keeper to store credentials, generate strong passwords, share access with team members, and manage two-factor codes. This guide focuses on the KeeperFill browser extension.

Keeper Web Vault

Access the Keeper web vault at keepersecurity.com. Bookmark this URL to manage your vault outside of the browser extension.

Installing the Browser Extension

KeeperFill autofills your logins and saves new credentials to your vault. Install it on every browser you use. Keeper works across all of them simultaneously.

Chrome

1. Install from the Chrome Web Store
   Search for Keeper Password Manager and click Add to Chrome.

2. Pin the extension
   Click the puzzle icon in your toolbar, then click the pin icon next to Keeper Password Manager.

3. Disable Chrome’s built-in password manager
   Go to Settings > Passwords and turn off Offer to save passwords.

4. Log in
   Click the Keeper icon and sign in with your email and master password or SSO credentials.

Edge

1. Install from the Edge Add-ons store
   Search for Keeper Password Manager & Digital Vault and click Get.

2. Show in toolbar
   Click the extensions puzzle icon, then click the eye icon next to Keeper to Show in Toolbar.

3. Disable Edge’s built-in autofill
   Go to Settings > Microsoft Wallet > Passwords > Settings and turn off the built-in password saving.

4. Log in
   Click the Keeper icon and sign in with your credentials.

Firefox

1. Install from Firefox Add-ons
   Search for Keeper Password Manager & Digital Vault and click Add to Firefox.

2. Enable in private windows (optional)
   Right-click the Keeper icon and select Manage Extension. Toggle on Run in Private Windows.

3. Disable Firefox’s built-in password manager
   Go to Settings > Privacy & Security and uncheck Ask to save logins and passwords for websites.

4. Log in
   Click the Keeper icon and sign in with your credentials.

Safari

1. Install from the Mac App Store
   Search for Keeper for Safari and install it.

2. Enable the extension
   Open Safari > Settings > Extensions and check the box next to Keeper.

3. Disable Safari’s built-in autofill
   Go to Safari > Settings > AutoFill and disable User names and passwords.

4. Log in
   Click the Keeper icon in your Safari toolbar and sign in.

First Login Setup

On your first login, Keeper prompts you to choose your default password manager and import passwords from your browser. Click Continue to complete setup or Skip For Now.

Setup Prompt

The setup wizard walks you through two steps: choosing your default password manager and importing existing browser passwords.

Disable Built-In Manager

Select Keeper Security and leave the browser’s built-in manager unchecked, then click Continue to Import.

Importing Existing Passwords

Click Import Passwords to open your vault and import any passwords saved in your browser.

You can also import later from the Web Vault by going to Settings > Import. Keeper supports importing from Chrome, Firefox, Safari, Edge, LastPass, 1Password, Bitwarden, and many other sources.

Import Overview Full list of supported import sources and step-by-step instructions.

Disable other password managers

Turn off any other password managers (LastPass, Bitwarden, 1Password, etc.) to avoid autofill conflicts. Having Keeper installed on multiple browsers is fine and encouraged.

Mobile app available

Keeper also has apps for iOS and Android. Your vault syncs across all devices. Search for Keeper Password Manager in the App Store or Google Play.

KeeperFill for Chrome Installation and setup for Chrome and Chromium-based browsers.

KeeperFill for Edge Installation and configuration for Microsoft Edge.

KeeperFill for Firefox Installation and configuration for Firefox.

KeeperFill for Safari Setup instructions for Safari on macOS.

Creating Records & Generating Passwords

From a Login Page

1. Navigate to the site’s sign-up or login page
   Keeper detects the form fields automatically.

2. Click the Keeper icon in the form field
   Select Create a Record or Add to Keeper. Keeper auto-generates the record title and URL based on the website you are visiting.

   

3. Generate a password
   Click the dice icon next to the password field. You can customize the password by character length (8-99 characters) and choose to include lowercase and uppercase letters, numbers and symbols. Click Use Password to apply.

   

4. Save the record
   Click the checkmark to save. The record is stored in your vault and will autofill next time you visit the site.

From the Extension Toolbar

Click the yellow plus (+) button in the KeeperFill toolbar to create a record at any time. If you have no suggested records for the website you are on, Keeper displays an Add Record button instead.

Autofilling Saved Logins

When you visit a site with a saved record, Keeper matches it and offers to autofill your login. Click Yes on the prompt, or open the extension and select the suggested record.

Changing an existing password

Visit the site’s Change Password page. Keeper will recognize the page and ask if you would like help changing your password. Click Yes and Keeper walks you through a wizard that generates a new password and updates the vault record.

Password Generator Full details on generating passwords and passphrases from the browser extension.

Password Best Practices

Never reuse passwords

Using the same password across multiple sites is the single biggest security risk. If one site is breached, attackers use those credentials to access every other account with the same password (credential stuffing).

Practice	Why It Matters
Use a unique password for every site	A breach on one site won’t compromise your other accounts.
Let Keeper generate your passwords	Random 20+ character passwords are virtually uncrackable. You don’t need to remember them.
Never share passwords via email or chat	Use Keeper’s sharing features instead. Credentials sent in plaintext can be intercepted.

How to Follow These Practices

Generate a Strong Password Click the dice icon to create random passwords or passphrases for every account.

Change a Weak Password Use KeeperFill's change password wizard to replace old or reused passwords.

Share Credentials Securely Share records or folders with team members through Keeper instead of email or chat.

Security Audit Review your overall password health score and identify weak or reused passwords.

Passphrases

For accounts where you type the password manually, use Keeper’s passphrase generator. Select Passphrase from the Type dropdown in the password generator. Passphrases can be up to 20 words long and are easier to type than random character strings.

Sharing Records & Folders

Keeper uses RSA encryption to share passwords and files. You can share directly with another Keeper user or with a team.

Sharing a Single Record

1. Open the record in your vault and click the Share button.

2. Enter the recipient’s email
   From the Add People tab, enter the email address of the Keeper user you would like to share the record with.

   

3. Set permissions
   Click the dropdown arrow to set their permission level: Can Edit, Can Share, Can Edit & Share, View Only, or Transfer Ownership.

4. Click Add
   Business users within the same tenant do not need to approve a sharing relationship.

Sharing a Folder

Shared folders allow you to share multiple records at once with a set of users or teams.

1. Create a shared folder
   Click Create New > Shared Folder. Choose where to nest the folder and enter a name.

2. Set default permissions
   Set the User Permissions (Can Manage Users, Can Manage Records, etc.) and Record Permissions (Can Edit, View Only, etc.).

3. Add records
   Drag and drop records into the folder, or click Edit and use the record search bar.

4. Add users or teams
   From the Users tab, enter email addresses or team names. Set individual permission levels as needed.

Subfolders

Right-click a shared folder and select New Folder to create subfolders. Subfolders inherit the parent folder’s permissions.

Sharing Records Guide on sharing individual records and setting user permissions.

One-Time Share Time-limited sharing of a record to anyone, even without a Keeper account.

Two-Factor Authentication (TOTP) Codes

Keeper can store and autofill two-factor codes for any site that supports TOTP (Time-Based One-Time Passwords). This replaces the need for a separate authenticator app like Google Authenticator or Microsoft Authenticator. Everyone on the team can access 2FA codes through shared records.

Adding a 2FA Code to a Record

1. Enable 2FA on the target website
   Go to the site’s security settings and select the option to set up an authenticator app. The site will display a QR code or a manual secret key.

2. Open the record in Keeper
   From the Web Vault or Desktop App, click the edit icon on the record for that site.

3. Click Add Two-Factor Code
   On the Desktop App, click Scan and drag the scan window over the QR code. Keeper captures it automatically. If no QR code is available, select manual entry and paste the secret key (typically a 32-character string).

4. Save the record
   A rotating 6-digit code now appears in the record. Click Save.

Always save

Click Save on the record after adding a two-factor code. Closing without saving means the code is lost and you will need to re-scan.

Adding codes on mobile

You can also add 2FA codes from the Keeper mobile app. Tap Add Two-Factor Code on any record and use your phone’s camera to scan the QR code.

How Autofill Works with 2FA

When you log into a site using KeeperFill:

1. Keeper autofills your username and password
2. When the site prompts for a 2FA code, Keeper detects the TOTP field and fills the code automatically
3. If autofill does not trigger, right-click the TOTP field, select Keeper, and choose the correct record

Shared 2FA access

TOTP codes are stored inside Keeper records. Anyone the record is shared with also has access to the 2FA code. This is useful for shared team accounts where multiple people need to log in.

Protecting TOTP Codes Guide on storing and autofilling two-factor codes across all platforms.

Using Keeper TOTP with Office 365 Step-by-step setup for Microsoft 365 / Azure AD two-factor authentication.

Quick Reference

Browser Extensions Overview Complete guide to KeeperFill including autofill, record creation, and password changes.

Web Vault & Desktop App Managing your vault, records, folders, and security settings.

Sharing Guide All sharing options including records, folders, one-time shares, and time-limited access.

Keeper Downloads Download Keeper for any platform or browser.